Holiday Inn Ottawa East By Ihg, Ottawa - Reviews, Room Options & Prices 2025

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About the Hotel

1199 Joseph Cyr Street, Ottawa, Canada, K1J 7T4

“The hotel's location near St. Laurent Shopping Centre was perfect for my needs.”view full review

The 4-star Holiday Inn Ottawa East By Ihg stands at 1199 Joseph Cyr, offering free WiFi, parking, and access to indoor swimming pool and fitness centre.

Modern Room Amenities

Holiday Inn rooms feature two 40-inch flatscreen TVs, Keurig coffee machines, mini-fridges, and work desks with chairs. One-Bedroom Suites offer separate living rooms with queen or two queen beds.

Family Dining Options

Myra's Bar and Kitchen serves locally-sourced dishes and hamburgers and pastas. Up to four kids ages 12 and under eat free anytime, while two children under 11 dine free from the main menu per adult.

Business and Fitness

The hotel provides a business center with photocopying and faxing services. The fitness facility includes treadmills, free weights, stationary bikes, and elliptical machines.

Central Location Benefits

Holiday Inn Ottawa East sits steps from St Laurent Shopping Mall and near major businesses like Canadian Forces Offices. The property offers quick access to Parliament Hill and downtown Ottawa via LRT.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

2 persons

31 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Standard King Room High Floor

Max:

2 persons

31 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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One-Bedroom Queen Suite

Max:

6 persons

33 m²

Bed options:

2 King Size Beds

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Ottawa 4.8 km

Airports

Macdonald Cartier (YOW) 18.1 km

Gatineau (YND) 27.8 km

Train

Ottawa Train Station 1.6 km

Train100 m

Bus

Bus stop200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Free parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry
Shops/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Video games
Children's buffet

Spa & Leisure

Indoor swimming pool
Shallow end

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1199 Joseph Cyr Street, Ottawa, Canada, K1J 7T4

Map view

1199 Joseph Cyr Street, Ottawa, Canada, K1J 7T4

City landmarks

Museum

Canada Science and Technology Museum

2.4 km

Landmark

RCGT Park

1.7 km

Landmark

Laurier House National Historic Site

3.4 km

Public Building

Parliament Hill

5.0 km

Cemetery

Beechwood Cemetery

3.4 km

Landmark

North of 7 Distillery

2.0 km

Landmark

Ingenium

2.4 km

Park

Strathcona Park

3.1 km

Church

Notre-Dame Cathedral Basilica

4.9 km

Landmark

Splash Wave Pool

3.1 km

Museum

Canada Aviation and Space Museum

4.1 km

Landmark

Riverain Park

2.8 km

Park

Lynda Lane Park

3.0 km

Historic Site

Rideau Hall

4.7 km

Museum

Billings Estate Museum

4.7 km

University

University of Ottawa

3.8 km

Landmark

Royal Canadian Mint

5.1 km

Museum

National Gallery of Canada

5.0 km

Park

Hemlock Park

3.2 km

Landmark

National War Memorial

4.7 km

Gallery

Ottawa Art Gallery

4.2 km

Landmark

ISKCON Ottawa

3.5 km

Park

Macdonald Gardens Park

3.6 km

Landmark

Confederation Square

4.8 km

Landmark

Museum of Classical Antiquities

4.0 km

Stadium

TD Place Stadium

4.7 km

Landmark

Parliament Hill and Buildings

5.1 km

Landmark

Canadian Museum of Nature

4.4 km

Park

Confederation Park

4.5 km

Nearby

Shopping Area

St-Laurent

540 m

Restaurants

Lone Star Texas Grill

120 m

1211 Lemieux St

Palki Cuisine of India

390 m

1060 Ogilvie Rd

Perkins Restaurant & Bakery

470 m

1130 St Laurent Blvd.

Bigg's Deli & Bar

530 m

1099 St. Laurent Blvd

Mandarin Ogilvie

710 m

1137 Ogilvie Rd

Grace OMalleys

730 m

1151 Ogilvie Rd

Boston Pizza

690 m

1055 St. Laurent Blvd

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

7.0

Location

8.4

Service

6.2

Dining

6.0

Sam

United States, March 2025

6.4/10

My stay at Holiday Inn Ottawa East had its ups and downs. The room was comfortable and clean, but I faced some frustrating issues with service and water. While the location was convenient for my plans, the handling of my credit card hold and the water pressure left me disappointed.

Rooms

7.0

The room I stayed in was clean and well-kept, featuring a spacious layout with a couch. However, I encountered problems with water pressure, which fluctuated drastically during my stay.

Service

5.0

While some staff were friendly and helpful, I did experience a few frustrating moments with service, including a lack of communication regarding my credit card hold and inadequate responses to my issues.

Location

8.0

The hotel's location was perfect for my needs, placing me close to various attractions, which made it easy to explore the city.

Dining

6.0

I found the dining options to be somewhat standard, though they provided a decent breakfast deal that worked well for my family.

Facilities

7.0

The facilities were generally nice, with a warm pool that my kids enjoyed, although I did find the common areas somewhat noisy at times due to hallway activities.

Rod

United States, March 2025

5.4/10

My stay at Holiday Inn Ottawa East was a mixed bag. While the cleanliness of the rooms met my standards and the location was perfect for my plans, the service left a lot to be desired. There were issues with the bathrooms, the temperature control was noisy, and the restaurant's breakfast could have been better along with their overall service. I appreciate the warm pool and the convenience, but improvements are needed in staff training and room maintenance.

Rooms

6.0

The rooms were spacious and clean, but the bathroom cleanliness was subpar with issues like slow-draining showers and uncomfortable air conditioning. I also faced problems like a noisy fan and a hard-to-open door.

Service

5.0

I found the check-in process slow, and there were moments when the staff seemed overwhelmed and unhelpful, especially at the front desk. The restaurant faced some service hiccups, like late breakfast deliveries.

Location

8.0

The hotel is in a good spot in the east end of Ottawa, right across from the St. Laurent Shopping Centre and close to tourist sites, making it convenient for my trip.

Dining

5.0

The breakfast was lacking in variety, and I was surprised by the unusual room service choices. It felt like the dining options didn't quite hit the mark, though dinner was somewhat better.

Facilities

6.0

Facilities like the pool were nice, and some amenities were acceptable, but I did notice some cleanliness issues which raised concerns about the overall upkeep.

Jean

United States, January 2025

7.0/10

I had an overall pleasant stay at Holiday Inn Ottawa East, the reception staff was warm and helpful, and I found the location to be very convenient. However, I did encounter some issues with the Wi-Fi security that could be a concern for future guests. Additionally, it would be nice if the dining options included more variety. 😊

Rooms

8.0

My suite was spacious with fantastic views from the 6th floor, though some rooms might have issues like lingering odors.

Service

9.0

The front desk staff were incredibly accommodating; they helped me with my booking and ensured everything was easy at check-in.

Location

9.0

The hotel is located just a couple of miles from downtown and directly across from a shopping mall, making it super convenient.

Dining

6.0

While the food and staff in the restaurant were approachable, I felt the breakfast options were limited, focusing too much on carbs.

Facilities

6.0

The facilities were decent, but the Wi-Fi connection left me a bit uneasy about security, which affected my stay.

William

United States, November 2024

5.6/10

My stay at Holiday Inn Ottawa East was mixed. The suite I had for my family was fantastic, and the kids loved having two TVs. However, the restaurant food could definitely be improved, especially the ribeye steak. Plus, the pool area felt a bit dated. The noise from neighboring rooms disrupted our sleep, which was disappointing.

Rooms

8.0

The suite was spacious and my kids loved the two TVs, making it a comfortable stay for us.

Service

7.0

While the restaurant staff was attentive and one waiter (Kelvin) really took care of my kids, the front desk could improve in handling noise complaints.

Location

9.0

The hotel is conveniently located near the highway and across from a shopping center, making it easy to explore the area.

Dining

6.0

The food at the restaurant was just okay and the menu could use more variety. The breakfast, however, was notably good.

Facilities

7.0

The pool was clean and heated, but it seemed a bit old and may need some updates.

Ronald

United States, November 2024

5.4/10

My experience at Holiday Inn Ottawa East was a mixed bag. I was really impressed with the great location, close to restaurants and shopping, which made my travels easy. However, I faced issues with check-in that left a sour taste, and the pool was significantly underwhelming. Overall, while there were some perks, I can't fully recommend it.

Rooms

6.0

The room was decent, just needing some updates in the bathroom. It was situated well and had all the space I needed, but it wasn't the most modern.

Service

5.0

The customer service was hit or miss. While some staff were kind, I had a frustrating check-in experience that felt unprofessional with privacy concerns.

Location

8.0

The location was a major plus for me-near a shopping mall and good dining options, perfect for what I needed during my stay.

Dining

7.0

The dining options were pretty good, with a wide range of choices for breakfast that I enjoyed.

Facilities

5.0

The pool could really use some improvements; it wasn't heated as promised, which was disappointing.